READY FOR A CAREER THAT WILL GROW WITH YOU?

We are a fun, passionate, and growing health and wellness practice looking for the perfect part-time Client-Care and Office Manager to join our team!

What Moves Us...

Fundamental Physical Therapy & Pelvic Wellness was founded in 2013, with a mission to lift the veil of mystery and secrecy surrounding pelvic health, and to create a positive, empowering environment for health and healing.  

Too many women and men suffer needlessly for too long with pelvic health issues including problems with their bladder, problems with sexual function including pain with intercourse, and other kinds of pelvic pain and sexual health problems. Our job is to get the word out to them that we help people just like them all the time, are very experienced and skilled at doing so, and we can get them back to all the things they are missing out on in life.  

We are 100% committed to getting these people back to their active, healthy, mobile lifestyles, and giving them back their dignity and confidence by restoring their bladder, bowel, and sexual function, without relying on medications or surgery.  

That's where YOU come in...

This position is of utmost importance to our growing team!

Unlike most medical and wellness offices, we take a lot of time to nurture and educate prospective patients/leads who inquire about our services. Many of our patients have been let down by previous providers and are quite skeptical when first reaching out to us. 

You will be the first and most frequent point of contact for everyone that becomes a part of our community. Your job will be to make these folks feel comfortable and excited that they reached out, to ask the right questions so that they feel listened to, to help lead them down a path towards the best decision for their health, and to go above and beyond to make them feel extremely cared for and valued. 

Your job will be to assist with all aspects of client-care and office management which includes keeping our office looking inviting and tidy, maintaining systems that allow us to communicate effectively and efficiently with clients and other team members, following up with leads and clients that inquire by phone, email or social media, and representing our brand by assisting with marketing and out-reach events, community events, social media management and email marketing.

You are perfect for this position if you...

  • Are interested in being a leader, and not just doing a job. 
  • See the glass half full. 
  • Love talking – and more importantly, listening – to people. 
  • Are very comfortable and enthusiastic on the phone. 
  • Communicate extremely well both verbally and via email. 
  • Naturally and easily make people feel at ease and cared for.
  • Know how to WOW clients with customer service. 
  • Get excited about helping lead people toward good decisions. 
  • Are open, interested, and compassionate around discussing topics of bodily functions and sexuality. 
  • Have a passion for helping and a gift for inspiring people.
  • Have an aptitude for sales. 
  • Are very well organized. 
  • Are a self-starter, and can prioritize and shift tasks as needed. 
  • See the big picture as well as having excellent attention to details. 
  • Are dependable, self-driven and do not expect to be micro-managed. 
  • Readily pursue opportunities for growth and learning. 
  • Thrive on finding solutions to problems. 
  • Embrace and drive change and growth. 
  • Will be an ambassador for our brand and company. 
  • Are computer-, tech- and social-media literate. 


To be successful in this position you must:  

  • Be a team player. 
  • Be available to work 35-40 hours per week, spanning Monday through Friday.
  • Embrace our mission, to lift the veil of mystery and secrecy surrounding pelvic health, and to create a positive, empowering environment for health and healing. 
  • Adhere to our core values in every interaction that you have with clients as well as other team members: Listening truly from the heart, being curious and accepting of each individual, expecting the best of others, anticipating and exceeding expectations, communicating with openness and compassion, adding value through one’s unique talent, improving every day, pursuing lifelong learning, honoring the body’s voice, breathing intentionally every day.
  • Understand that this is a people-first atmosphere and our clients’ experience is top priority.  


The Opportunity for You:  

  • A chance to get in on the ground-floor and really make a difference in a small and growing company, as part of a hard-working and passionate team. 
  • An environment where you are strongly encouraged to be yourself and infuse your personality into your work. 
  • An opportunity to change people’s lives and health for the better, through education and communication. 
  • A full-time position in an environment that is driven by personal growth. 
  • $16-$18 per hour starting compensation, with room to advance for the right person. 

READY TO JOIN SOMETHING AWESOME?

If you've read this far, congratulations - you are already displaying some of the traits that will be essential in this position, so well done!  

Please understand, that by joining a small and growing company, while this position is listed as a communications and relationship building position, it is also a “wearer of many hats” position.  

This will especially be true early on, as you learn the systems that are in place to help you be extremely successful in your client-care role.  

Ask yourself this:  

“Will I be 100% committed to the growth and success of this company?”  

If your answer is “YES!” and you think you’re a good fit, then click here to apply for this position, and take the next step in our pre-interview process. We look forward to getting to know you!